Section

The Diplomatic Club

Department

Food & Beverage

Qualification

Diploma

Experience

2-3 years professional experience

Skills

  • Fluency in English

Job Description

  • Provide the perfect service experience for every Guest
  • Ensure the Guest feels important and welcome in the restaurant
  • Adhere to timing standards for products and services
  • Look for ways to consolidate service and increase table turns
  • Present menu, answer questions and make suggestions regarding food
  • Serve the Guest in an accommodating manner
  • Apply a positive suggestive sales approach to guide Guests
  • Pre-bus tables; maintain table cleanliness, bus tables
  • Looks for ways to avoid waste and limit costs
  • Assist in keeping the restaurant clean and safe
  • Deliver food to any table as needed
  • Must follow all cash handling policies and procedures
  • Report to property on time and in proper uniform

Section

The Diplomatic Club

Department

F&B Department

Qualification

Bachelor’s Degree in Hospitality or related, MBA in Marketing Preferred

Experience

2-5 Years’ experience in Marketing/Social Media/PR

Skills

  • Exceptional creativity and innovation
  • Commercial awareness
  • Numerical & Statistical Efficiency
  • Time Management
  • Accuracy and attention to detail
  • Building and developing relationships.
  • Conflict management.
  • Business Acumen.
  • Communication & Sociability.
  • Supervising People & Team Work.
  • Judgment & Decision Making.
  • Action Oriented & Drive for results.
  • Ability to work under Pressure.
  • General managerial competencies (Planning, delegation, control, administrative management).
  • Managing employee motivation.

Job Description

  • Ensure that the target customers know about the Club, its amenities and services & update the same on a timely basis. Consistently communicate with target audiences and manage customer relationships.
  • Coordinate marketing activities as well as promotions. Negotiate & book relevant Print Advertising, promotions, Exhibitions and secure appropriate & creative content within agreed timelines.
  • Write social media posts online content, press releases, organize promotional events.
  • Generate and execute marketing campaigns across social media platforms such as Facebook, Instagram and Twitter. Assess and report the results of the marketing campaigns.
  • Implement and execute newsletter email campaigns to nurture leads and customers. Update and maintain the reader’s database.
  • Recommend and choose advertisement products, arrange and coordinate photoshoot sessions and models.
  • Ensure to interact with customers of all nationalities to get an idea or knowledge for what they are looking for i.e. about the food, facilities, price, innovations etc.
  • Check that the language descriptions and prices are perfectly matching to the services we are providing. Obtain approval from the respective Department Managers and the Business Development Manager.
  • Liaise with media, printers and publishers as required and managing the production of marketing materials such as leaflets, flyers, posters and newsletters.
  • Maximize visibility at conferences, receptions and exhibitions, including compiling product and literature lists to display or demonstrate.
  • Conduct Market Research to gather information about the target market & customers.
  • Consistently check with competitor’s promotions and prices. Report research results to the Business Development Manager and discuss the necessary actions.
  • Attend exhibitions & product launches, meet new Clients, Suppliers & Media.
  • Review new technologies and keep the company at the forefront of developments in digital marketing.
  • Support every aspect of the Marketing Team inclusive of the Graphic Designer.

Section

The Diplomatic Club

Department

Spa & Recreation

Qualification

College Education/ Certification or Professional Diploma in Massage/Spa Therapy, Fitness Management or related.

Experience

2-5 Years working experience in the hospitality industry preferably as a Massage Therapist.

Skills

Job Specific Competencies:

  • Hand & Finger Dexterity
  • Equipment Handling
  • Cognitive Reasoning
  • Acceptable Fitness Standards

General Competencies:

  • Caring
  • Communication
  • Team work
  • Achieving results
  • Analysis and solutions
  • Attention to detail
  • Customer care
  • Organization and order
  • Planning and coordinating
  • People management

Job Description

  • Provide consistent professional massage and body treatments in accordance with spa protocols and accepted certification practices.
  • Prior to start of the operations, checks on guest amenities and supplies in the area, to ensure that these are sufficient for the day’s operation.
  • Prepare massage room for the guest, ensuring cleanliness and safety.
  • Co-ordinate with reception regarding bookings and availability.
  • Massage body, using techniques such as kneading, rubbing and stroking to stimulate blood circulation, relax contracted muscles or to relieve other conditions
  • To replace all towels after each guest and ensure there is adequate stock at all times. 
  • To ensure bathrobes and slippers are available for guests' use. 
  • Ensures that all changing areas and shower facilities within the Spa are kept clean and tidy at all times. 
  • To regularly check on the cleanliness and order of the locker facilities.
  • Promote enthusiastically all classes, activities, treatments & services that are offered in the Recreation department.
  • Effectively inform and educate the guests about specific wellness concerns.
  • To establish good relationship and rapport with the guests and colleagues
  • Promote a fun and relaxing atmosphere for guests.
  • To be honest with the customer giving them an honest opinion on whether you think alternative therapy can be beneficial to them.
  • Keep up to date with current promotions and pricing for Recreation & other Club facilities, to provide information to guests upon request, while maximizing every sales opportunities
  • Immediately reports and turn over lost and found item to lost & found office, following required procedures at all times.
  • Exhibit personal grooming, appearance and attitude in a manner, which will enhance the guests experience and satisfaction
  • To be aware of environment hygiene standards as well as maintain the highest standard in personal hygiene.
  • To be aware of all safety and fire drill procedures and attend training conducted by the Training and the Engineering Departments.
  • Perform all work related requests made by the Director of Recreation, which may or might not be directly in the scope of work.

Section

The Diplomatic Club

Department

Beauty Center

Qualification

High School Education/ Certification or Diploma in Beautician or related

Experience

6 months - 1 year working experience in a Beauty Centre/ Spa preferably as an Asst. Hairdresser.

Skills

Job Specific Competencies:

  • Managing Relationships
  • Managing Resources
  • Manual Dexterity
  • Knowledge of Hair Care

 General Competencies:

  • Caring
  • Communication
  • Team work
  • Achieving results
  • Analysis and solutions
  • Attention to detail
  • Customer care
  • Organization and order
  • Planning and coordinating
  • People management

Job Description

  • Greet clients as they step into the salon; take their inquiries and make them feel comfortable while they wait to be attended to, and ensure excellent customer experience.
  • To offer clients some refreshments as they wait for their turn to be attended to, and offer them magazines to read.
  • Prepare the work stations, place clean towels & return back the dirty ones to Housekeeping and ensure cleanliness of the entire workstation.
  • Clean & disinfect all the necessary equipments, keeping all chemical applicators, color dishes, brushes, etc., clean after each use
  • To be responsible for sterilizing scissors and other cutting equipment, refilling bottles and replenishing stock
  • To perform hair shampooing, applying hair treatments or hair colour mixed by hairdresser and ensuring appropriate procedures are followed as per the direction of hair dresser.
  • Check and maintain guests comfort, provide extra towels whenever requested.
  • Keep up to date with current promotions and pricing for Beauty Centre & other Club facilities, to provide information to guests upon request, while maximizing every sales opportunities
  • To be knowledgeable about various hair & beauty care products and give clients useful advice about the products if they seek your opinion.
  • Should thank each guest upon departure, extend a return invitation and offer a pleasant parting comment; in a friendly and courteous manner
  • Exhibit personal grooming, appearance and attitude in a manner, which will enhance the guests experience and satisfaction
  • Must be able to multi-task and prioritize to ensure completion of all tasks in a timely manner.
  • To be aware of all safety and fire drill procedures and attend training conducted by the Training and the Engineering Departments
  • Perform all work related requests made by the Beauty Center Manager, which may or might not be directly in the scope of work.

Section

The Diplomatic Club

Department

Food & Beverages

Qualification

Associate’s degree or equivalent or technical school, Bachelors degree preferred

Experience

4-6 Years experience in the Food – Hygiene Quality Management

Skills

  • Knowledge of Labor Laws, Health Codes, Safe Food Handling and Sanitation, Safety and Security Systems and procedures and computer operations.
  • Considerable knowledge of quantity food production methods and quality control, sanitation and safety standards and procedures.
  • Working knowledge of computerized recipe costing, sizing and nutrient analysis. Considerable ability to observe and correct physical conditions to conform with.

Job Description

Job Specific Competencies:

  • Continuous Improvement & Innovation
  • Work Standards – Quality Focused
  • Technical Capacity
  • Resourcefulness
  • Process Excellence

 General Competencies:

  • Building and developing relationships
  • Conflict management
  • Business Acumen
  • Communication &Sociability
  • Supervising People & Team Work
  • Judgment& Decision Making
  • Action Oriented & Drive for results
  • Ability to work under Pressure
  • General managerial competencies(Planning, delegation, control, administrative management)
  • Managing employee motivation


In case the position you’re looking for is not listed, please send your Cover Letter and CV to hr@dclub.com.qa or please fill the form below.

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