• Fluency in English

• Provide the perfect service experience for every Guest
• Ensure the Guest feels important and welcome in the restaurant
• Adhere to timing standards for products and services
• Look for ways to consolidate service and increase table turns
• Present menu, answer questions and make suggestions regarding food
• Serve the Guest in an accommodating manner
• Apply a positive suggestive sales approach to guide Guests
• Pre-bus tables; maintain table cleanliness, bus tables
• Looks for ways to avoid waste and limit costs
• Assist in keeping the restaurant clean and safe
• Deliver food to any table as needed
• Must follow all cash handling policies and procedures
• Report to property on time and in proper uniform

Job Objective

 To ensure that guest corridors, service areas, restaurants, lobbies, back of the house, function rooms and any associated areas are maintained to the highest standard of cleanliness to the policies and standards of the club.

 Duties and Responsibilities 

• Assists the Assistant Housekeeping Manager in leading the housekeeping team 
• Supervises the implementation of housekeeping standards and procedures in relation to bathroom service, cleaning service, linen maintenance and others
• Recommend and implement changes to these standards and training needs on an ongoing basis.
• Maintain a current and thorough knowledge of all housekeeping systems.
• Does inventories and assists the Assistant Manager with additional projects for the betterment of the Department.
• Conducts internal training for staff in coordination with Assistant Housekeeping Manager.
• Help the staff in maintaining the standard cleanliness. Assigned task and inspect work to ensure it’s up to standard
• Close supervision of Housekeeping staff by conducting thorough inspection of all areas, cleaning equipment, uniforms and others
• Maintain proper grooming standards of himself and the staff.
• Coordinates with cross-function departments for the overall status of rooms, public areas, among others.
• Facilitate requisition of all required stocks for the department to be approved by Head of Department
• Act as a Reliever in lieu of the Assistant Housekeeping Manager, prepares roster for the payroll, prepares overtime and make replenishment for HK supplies
• Perform other duties that may be assigned by Head of Department or Assistant HOD from time to time.
•  Stimulate and encourage a general awareness of Health and Safety in relation to all tasks and activities undertaken in the department.
• Use correct cleaning chemicals for designated surfaces, according to OSHA regulations
• Perform Other Duties as assigned

Duties and Responsibilities 

• Assists the Assistant Housekeeping Manager in leading the housekeeping team 
• Supervises the implementation of housekeeping standards and procedures in relation to bathroom service, cleaning service, linen maintenance and others
• Recommend and implement changes to these standards and training needs on an ongoing basis.
• Maintain a current and thorough knowledge of all housekeeping systems.
• Does inventories and assists the Assistant Manager with additional projects for the betterment of the Department.
• Conducts internal training for staff in coordination with Assistant Housekeeping Manager.
• Help the staff in maintaining the standard cleanliness. Assigned task and inspect work to ensure it’s up to standard
• Close supervision of Housekeeping staff by conducting thorough inspection of all areas, cleaning equipment, uniforms and others
• Maintain proper grooming standards of himself and the staff.
• Coordinates with cross-function departments for the overall status of rooms, public areas, among others.
• Facilitate requisition of all required stocks for the department to be approved by Head of Department
• Act as a Reliever in lieu of the Assistant Housekeeping Manager, prepares roster for the payroll, prepares overtime and make replenishment for HK supplies
• Perform other duties that may be assigned by Head of Department or Assistant HOD from time to time.
•  Stimulate and encourage a general awareness of Health and Safety in relation to all tasks and activities undertaken in the department.
• Use correct cleaning chemicals for designated surfaces, according to OSHA regulations
• Perform Other Duties as assigned

Physical Requirements:

• Ability to kneel, crouch, squat, climb, stand, sit, balance, reach, bend, push, pull and walk for prolonged periods
• Ability to perform repetitive tasks with accuracy
• Ability to communicate effectively in English

 Job Specific Competencies:

• Managing Relationships
• Managing Resources
• Manual Dexterity
• Knowledge of Hair Care

 General Competencies: 

• Caring
• Communication
• Team work
• Achieving results
• Analysis and solutions
• Attention to detail
• Customer care
• Organization and order
• Planning and coordinatingPeople management

Job Objective

To manage & administer a range of haircare services as part of a routine session including shampooing, cutting, coloring, styling, and blow-drying hair. Assist guests and guide team members as needed in order to keep the Beauty Center flowing smoothly, accurately & efficiently.

Duties and Responsibilities

Greet clients as they step into the salon; take their inquiries and make them feel comfortable while they wait to be attended to and ensure excellent customer experience.

• Create elegant and customized hairstyles for weddings, engagements, photoshoots, and other formal events.
• To offer clients some refreshments as they wait for their turn to be attended to and offer them magazines to read.
• Comprehend each client’s individual demands regarding hair and skins problems and attempt to devise solutions for them
• Analyzing clients’ hair, facial features, and needs, and determining/recommending appropriate haircuts & treatments
• Creating hair styles for formal events
• Applying chemical settings, straightening, or curling solutions, perform permanent wave and chemical relaxation services.
• Color hair and remove chemicals and artificial color from hair.
• Provide appropriate post-cutting guidelines
• Record & maintain files for every guest and assure up keeping of their records.
• Maintaining workstations and sanitizing tools and equipment
• Keep up to date with current promotions and pricing for Beauty Centre & other Club facilities, to provide information to guests upon request, while maximizing every sales opportunity
• To be knowledgeable about various hair & beauty care products and give clients useful advice about the products if they seek your opinion.
• Should possess knowledge of the chemical composition and properties of the substances used for various treatments and the chemical processes the substances may undergo
• Should thank each guest upon departure, extend a return invitation and offer a pleasant parting comment, in a friendly and courteous manner
• Maintains a consistent relationship with client base to ensure return clients
• Exhibit personal grooming, appearance and attitude in a manner, which will enhance the guests experience and satisfaction
• Must be able to multi-task and prioritize to ensure completion of all tasks in a timely manner.
• Learning and updating new hair styles and techniques
• To train newly hired hairdressers in a proactive manner
• To be aware of all safety and fire drill procedures and attend training conducted by the Training and the Engineering Departments
• Perform all work-related requests made by the Beauty Center Manager, which may or might not be directly in the scope of work.